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But Why? So What? Problem Definition using the Annoying Question Method.

Problem definition is the first and most vital step in any change process, investment proposal, business case or initiative planning. Despite this, it is often rushed or missed out entirely. Organisations who are considering a new project tend to think they understand their issues - in fact, they usually think they have the answer too! However, experience tells us that problems are not always what they seem. The Investment Logic Mapping (ILM) process is one highly effective tool for having a s...

June 14, 2017

Why Councils need Business Cases

As a sector, local government in New Zealand owns over $120 billion in assets. Every year, Councils spend $4 billion on new and renewed capital, and over $8 billion delivering services. This is forecast to hit $12 billion in the next 10 years. The stakes are high. In places like Auckland, Tauranga and Queenstown, this expenditure needs to be targeted in ways that can accommodate burgeoning growth and stress on infrastructure. In many other places in New Zealand, this spending needs to deliver ...

June 6, 2017

What is a Structured Conversation?

Put simply, a structured conversation is a powerful communication tool that fosters understanding and provides direction. It can take many forms, from an interactive facilitated workshop, to a lengthy and complex report. But how will you know one when you see one? Well, regardless of the shape it takes, there are four defining characteristics of a structured conversation. ...

May 29, 2017

5 mistakes to Avoid in your Business Case

You've got a great idea for a new venture or project. Now all you need to do is put together a strong business case or feasibility study to get funding or sign-off. Avoid these five common mistakes to greatly improve your odds of success....

July 21, 2016

How to write in Plain English

We want to bring our audience along on our mission, not impress them with our intelligence. ...

January 14, 2016 Posts 1-5 of 5 | Page